About Dubai Trade
Dubai Trade is the premier trade facilitation entity that offers integrated electronic services from various trade and logistics service providers in Dubai under a single window. It underlines Dubai's position as the ideal base for trading across borders with its unique geographical location, excellent infrastructure and seamless processes across the private sector and government agencies.
Dubai Trade integrates the major stakeholders in the trade and logistics operations including DP World, which has a portfolio of more than 65 marine terminals across six continents; Dubai Customs, the region's leading Customs administration and Dubai's first government department that has embraced IT automation in a full-fledged manner; and Economic Zones World, the global operator of economic zones and activity-specific business and industrial zones including Jebel Ali Free Zone, one of the major contributors to the overall growth of Dubai.
The Dubai Trade portal offers a single window to the online services of its stakeholders and provides a streamlined flow of services designed around customer needs and targeted at customer satisfaction. The portal services are on a continuing growth curve and currently include services for Traders, Shipping Lines and Agents, Clearing and Forwarding Agents, Hauliers, and Free Zone Licensees, that include Marine services, Manifest and Cargo handling services, Cargo Clearance and Haulage services, Invoicing and Payment services and Free Zone services.
Dubai Trade offers service and business excellence with its customer centric strategy at the core of its operations, a value that you will feel in each and every service you access in the portal. With the growth pace of Dubai as a driver, Dubai Trade will always be on a fast-moving path towards achieving its stated vision.
Dubai Trade is driven by its vision To Enable Seamless Trade.
The mission of Dubai Trade is to Make Trade Easier, Faster and to Create Value for all Stakeholders through:
- Impactful use of technology
- Continuous improvement of business processes
- Customer Satisfaction
- Service Excellence
- Employee Engagement
- Innovation Intent
- Corporate Responsibility